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The workplace of the future and a return to business as ‘unusual’

By: Verizon Careers

Verizon Global Enterprise Leader Sampath Sowmyanarayan discusses how remote work will shape new sales approaches for enterprise customers.

COVID-19 flipped the script on what we knew about the working world. In what seemed like an instant, business and tech decision-makers were forced to accelerate their digital transformation agendas, many switching from an in-office structure to a digital or remote workforce.

At Verizon, we’re proud to help businesses adapt to the challenges of the pandemic and stay updated on the fast-changing landscape for global enterprise as we shape the workplace of the future and return to business as unusual.

Leading with head, heart, and hands.

With the new ways of working transforming so rapidly, tech leaders are facing more challenges than ever before. In addition to having technology building blocks to handle a remote workforce, the integration of tech with the human touch, or the bionic organization, is key in remaining competitive and ensuring future success.

For Sampath Sowmyanarayan, President of Verizon Global Enterprise, Verizon Business, the three key human-centric and interlocking pillars for leadership are the head, heart, and hands. Leading with these pillars in mind has helped Sampath inform new ways of working with his team and identify unique approaches for partnering with enterprise customers to help them win in the new normal.

“Remote working is no longer a benefit, luxury, or convenience. Senior leaders will have to leverage this inflection point to drive sustainable competitive advantage for their organizations in the new normal.”

Sampath Sowmyanarayan, President of Verizon Global Enterprise, Verizon Business

Serving global enterprise customers in the new normal.

Although unable to have the same one-on-one interactions with customers, our Enterprise Sales team has embraced the workplace of the future by shifting sales strategies to continue serving customers in our remote workplace.

From building virtual relationships to leveraging tools and technology to stay connected, our global enterprise team has played an essential role in keeping customers engaged as we navigate the new normal.

Identify, build, and deploy integrated solutions as a Global Account Director.

In today’s evolving workplace, our Global Account Directors are playing a key role in building virtual relationships with clients to meet their needs in the remote workplace. Our team is taking new sales approaches with our enterprise customers by providing guidance on solving complex business problems using integrated Verizon solutions.

As thought leaders in their field, Global Account Directors explore everything from wireless and mobility services to digital media services, security services, and IP based communications and managed services when advising Fortune 500 customers. V Teamers in this role also specialize in end-to-end communications and user experience service management as they execute funnel opportunities and strategic advanced solutions for clients.

Hear from our V Teamers Nancy Giordano and David Lowe who share their experiences as Global Account Directors:


At Verizon, we have the tools and assets to shape the workplace of the future — and you can be a key piece of the puzzle. Explore Global Account Director roles at Verizon.


Verizon Careers blog offers career insights and advice. Be part of the network of people who move the world forward.


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