Mgr-Bus Chnl Mgmt

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

 As an individual contributor within the Verizon Business Group, you will be pivotal in driving sales growth by supporting, influencing, and strategically partnering with external partners, within the Outbound Telemarketing team in the Alternate Channel Distribution channel. Your primary focus will be to deepen relationships with key stakeholders across the partner organization to strategically enable their team to meet and ideally exceed their wireless sales goals through new customer acquisition. You will be acting as a trusted advisor, managing this strategic partnership with the ultimate goal of driving product adoption and significant revenue growth through their efforts.  

You will become the sales subject matter expert, directly supporting the external partner's business. This role is highly resourceful and requires you to proactively identify opportunities and develop innovative solutions to overcome obstacles in a fast-paced environment. You will be expected to collaborate with partner leadership and frontline agents, leveraging these relationships to influence their strategies and optimize their performance within the Outbound Telemarketing sales segment. Your ability to build trust and guide this partner's success will be key to achieving business outcomes for our customers, enabling them to operate more efficiently and effectively.

This role involves:

• Providing overall sales strategic direction for a Business Outbound Telemarketing sales team.

• Providing campaign execution and sales results, aligning on goals, facilitating training, and creating tools to drive results for the partner team.

• Partnering closely internally with Sales Operations, Technical Sales, and Implementation teams to improve quality and maximize sales opportunities within the Outbound Telemarketing sales segment.

• Call review and calibration, tracking and reporting results and ensuring deliverable deadlines are met. This job will be supporting wireless SMB business sales focusing on FWA and mobility.

• Combining call review, data analytics and reporting streams for insights to spark strategies and creative approaches for the partner.

• Generating compelling approaches for showcasing impactful sales behaviors to help build consensus around enhancing their sales quality. 

What we’re looking for...

You are a results-driven individual with a proven ability to influence and guide external partners to achieve success. You excel at cultivating positive and productive relationships, and you possess the keen business acumen necessary to deeply understand and address the unique challenges in the Outbound Telemarketing sales motion Your ability to build trust and act as an influencer at all levels is critical.

You are a quick thinker, have strong interpersonal skills, and communicate effectively, capable of presenting findings and implications up to the board level.

You’ll need to have:

• Bachelor’s degree or four or more years of sales-related work experience.

• Experience influencing an external team to drive sales results. 

• Willingness to travel to support the partner.

• Strong people skills for influencing, negotiating, and conflict resolution, with the demonstrated ability to build trust and act as an influencer at all levels.

Even better if you have one or more of the following:

• Experience in SMB business sales.

• Capability to drive positive results in a partner-led environment.

• Experience in a call center environment.

• Project management experience, assisting with project planning and providing operational support for program delivery.

• Experience tracking and reporting key business metrics to leadership.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.