When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing...
Verizon is currently seeking a highly motivated candidate for CXP Operations team in Verizon Consumer Group, responsible for ensuring the smooth and efficient day-to-day operations and proactive monitoring for retail postpaid customers. This role requires a highly organized, proactive, and detail-oriented individual with excellent communication and interpersonal skills. The ideal candidate will be a self-starter who can manage multiple priorities simultaneously and adapt to changing business needs.
What we’re looking for...
You’ll need to have:
Bachelor's degree and one or more years of work experience.
Knowledge on Database (Oracle, Cassandra) and should be able to write SQLs and Procedures
Experience in data visualisation tools such as Tableau, Looker etc
Ability to solve problems along with good verbal and written communication skills.
Experience with Jira, to track and close defects and create dashboards for relevant product teams.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), G Suite.
Knowledge on Agentic AI, prompt engineering and other AI tools.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Even better if you have one or more of the following:
Knowledge on ITIL/ITSM
Knowledge of developing and maintaining microwebsites (e.g., Google Sites).
Specific knowledge and experience working for an Operations Team.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours
40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
