Senior Manager Employee Engagement

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

The Employee Engagement team at Verizon is looking for a Senior Manager, Employee Engagement to support the Chief Legal Officer and leaders across the Legal, Security and Public policy organization. This strategic communications professional will manage internal communication initiatives to engage, inform, and inspire Verizon employees. You'll be a key member of the Employee Engagement team, working closely with various stakeholders to create and execute communications that empower employees, amplify their voices, and ensure they feel valued and connected to the organization’s success.

You will serve as a trusted, strategic counselor to senior leaders, translating complex information into clear, compelling, and actionable content. This role requires a candidate who is agile, adaptable, and resilient, with the ability to anticipate needs and collaborate with various stakeholders to deliver communications that align with company goals and enhance employee engagement. You will be directly involved in creating compelling content, managing internal communication channels, and coordinating employee programs and events.

Most of all, you share our belief that people are our most important investment. You know the value of a great leader—and how inspiring and empowering it can be to work for one. You’re driven to help your internal clients be better leaders and believe in everyone’s potential to grow. You’re a great listener—people naturally approach you for help and advice. And you enjoy partnering with your clients and stakeholders to solve complex problems and, in the process, make us better every day.

Key responsibilities

• Partnering with the Associate Director of Employee Engagement and the Executive Business Operations (EBO) team to develop and execute a comprehensive, end-to-end employee engagement strategy for the Policy, Responsible Business, Legal, Security (PRLS) team.

• Building and maintaining strong relationships with  internal stakeholders and provide strategic counsel to the executive team. Assisting senior leaders in crafting internal messages that communicate key initiatives and updates.

• Developing exceptional written content to inform employees of company-wide and PRLS strategic priorities/campaigns. 

• Collaborating with the EBO team to plan and deliver PRLS All Hands meetings and AMAs (which may be virtual, hybrid or in-person).

• Utilizing data-driven insights (including pulse surveys, feedback and Poppulo metrics) to monitor and measure the effectiveness of employee engagement initiatives.

• Proactively identify opportunities to deepen employees' pride and sense of belonging – a key ingredient of driving customer experiences through great employee experiences – and empowering employees to act as brand ambassadors and advocate for Verizon as an Employer of Choice.

• Engaging internal stakeholders in creating an innovative employee experience by leveraging new technologies and tools to enhance engagement.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years in internal communications, employee engagement, or a related field.
• Exceptional written, visual, and verbal communication abilities, with a proven ability to think strategically and develop solutions.

Even better if you have one or more of the following:

• Demonstrated ability to influence, counsel, and guide senior leaders as a trusted advisor.
• Extreme attention to detail and a commitment to holding internal and external partners to the same high standards.
• Ability to infuse fresh ideas into communications to grab attention and raise the bar on their effectiveness.
• Experience with Google Workspace/G Suite, Poppulo, Slack, AirTable.
• Familiarity with legal, compliance and/or cybersecurity.
• Knowledge of best practices in communicating organizational changes and managing employee communications during transitions.
• Proficiency in using AI (Gemini) to generate assets and enhance communication materials.
• A sincere belief that work should also be fun!

Scheduled Weekly Hours

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.