When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing...
As a Human Resources (HR) Generalist, your role is to support and engage our greatest asset—our people. Using your human resources (HR) generalist skills, Japan and Korea regulatory knowledge, and administrative expertise, you’ll operationally support and guide our clients across Japan and Korea through all stages of their journey with Verizon from onboarding to separation, and everything in between.
Working across both the HR Operations and the HR Business Partner functions, your key responsibilities are to process all day to day employee transactions and ensure compliance in all aspects of HR within Japan and Korea (including all related processes, policies and employee relations (ER) matters). An additional key responsibility is to lead engagement and culture initiatives across Japan and Korea.
Duties and Responsibilities:
Employee transactions
Provide operational support and expertise in transactions related to hires and onboarding, background investigation, terminations, compensation changes, org management changes, country transfers, job changes etc.
Answer customer enquiries through Workday Help, meeting SLAs and ensuring quality responses
Monitor and maintain various HR tools and systems, such as Workday, Inside Verizon, Workcloud, WSS etc.
HR compliance & employee relations
Confirm data accuracy and maintain appropriate controls for audit verification including ensuring the Japanese Rules of Employment document is updated with any change in employment rules.
Work with Government bodies for tax, pension fund and benefit related reporting
Maintain compliance with all relevant employee regulatory requirements and government reporting and ensure any regulatory changes are adopted and reflected in our policies and processes.
Provide guidance on HR policy and procedure development and implementation
Provide guidance and support to management on a range of employee relations matters (e.g. performance, misconduct, separation etc) through to resolution.
Engagement and culture
Partnering with business leaders to lead and participate in the implementation of global/regional projects related to employee engagement, culture, wellbeing, etc at a local level, and leverage data and technology to identify further opportunities to improve the employee experience.
Other
Openly share relevant business experience and expertise and stay current on HR trends in support of the wider HR community.
Partner with global and regional HR teams on alignment of HR initiatives, business group support and issues/escalations and ensuring local alignment to international/global objectives.
Champion the use of HR data and analytics to identify trends, inform decision making and enhance HR effectiveness.
What we are looking for…
You share our belief that people are our most important asset.
You’ll need to have:
Degree or certification in Human Resources (or a relevant discipline)
Strong Japanese language capability (verbal and written) & Moderate English language capabilities.
Four or more years experience in an HR generalist position
Experience processing transactions through a HR platform/system.
Strong administrative skills and customer service mentality
Current knowledge of legislative and employment laws for Japan and preferably Korea as well.
Demonstrated experience in managing HR compliance activities and employee relations cases including negotiating complex employment contractual situations.
Good interpersonal and strong communication and presentation skills with a sense of integrity, authenticity and fairness
Previous experience leading employee engagement and culture programs.
Even better if you have one or more of the following:
Experience working with Workday
Consulting skills and experience with conflict resolution
Ability to provide coaching and training as required
Business level Korean language fluency.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.Scheduled Weekly Hours
37.5Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.
