Below is a list of associate and management test preparation guides that provide information about the tests Verizon uses to assess job-specific skills. To learn more about a specific test, select the test title under the appropriate heading.
Associate Positions
Test Previews
Advanced Electronics and Safety Knowledge Test
American Sign Language Proficiency Interview
Automotive Mechanic Knowledge Test
Engineering Selection Module (ESM) Test
Fiber Customer Support Analyst (FCSA) Knowledge Test
Fiber Network Technician (FNT) Knowledge Test
Field Operations Assessment Test
LTI Oral Proficiency Interview
Technician Knowledge Test A (Basic Electronics & Safety Knowledge)
Technician Knowledge Test B (Field Operations)
Technician Knowledge Test C (Network Systems)
Technician Knowledge Test D (Remote Technical)
Technician Knowledge Test E (Technician Minicourse)
Technician Knowledge Test G (Automotive Maintenance)
Technician Knowledge Test H (Building Maintenance)
Verizon Test for Customer Service
Development Guides
Basic Electronics and Safety Knowledge Test
Computer and Internet Knowledge Test
Field Operations Assessment (FOA)
Network, Internet and Data Knowledge Test
Remote Technical Assessment (RTA)