When you join Verizon
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
Our customers are at the heart of our business and are one of our key strategies. Within the Global Customer Operations (GCO) business unit, we are trusted by our customers to deliver fantastic service, technology and innovation that will enable their business to thrive. Every person within the GCO has a responsibility to deliver and keep pushing the boundaries for our customers.
Continuous improvement efforts drive our business and you will work with customer technical teams to provide solutions for customers' internet working communications requirements. You will be performing routed/switched network design activity for our large enterprise customer data networks. As the main interface to customers in support of their WAN/LAN enterprise projects, you will make us better by building great enterprise customer data networks.
Investigating, crafting, planning, and implementing communications networks.
Partnering with customer teams to develop solutions that support their requirements.
Preparing network schematics to define and illustrate network design solutions.
Crafting hardware and software configuration upgrades.
Providing IP addressing and routing strategies.
Preparing detailed work requests for technicians.
Your technical skills are top notch, and you are known for digging into the details to find the best solutions. You know how to get to the bottom of your customers’ needs, and how to manage your partners’ expectations. Talking to people comes very naturally to you and you can communicate complex information in a way that people can understand.
You’ll need to have:
Bachelor’s degree or relevant work experience.
Fluency in English.
Experience in Cisco routing & switching.
Knowledge of CCNP/CCIE certification or relevant work experience.
Experience in designing and implementing large scale customer projects.
Experience in leading design projects from scratch.
Experience in working with contemporary technologies (e.g., MPLS, TCP/IP, IPSec, BGP, QoS, Multicast).
Even better if you have one or more of the following:
Experience in WAAS, Juniper routing, internal wireless products, SD-WAN, VoIP.
Project management experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours40
Diversity and Inclusion
We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.